FIRSTPAY have summarized our clients and partners about Privacy Policy. This privacy policy explains how we collect, use, disclose, transmit, store, and protect your information as a our client and partner.

1. COLLECTION AND USED OF OUR CLIENTS INFORMATION
1.1. Our client informations

By the time the merchant enrolling for the first time at our website (www.firstpay.co.id) we will collect general data such as name, email and phone number.

Furthermore, in the registration process client will be prompted to enter additional information such as the official name of the company and client’s type of business, an official license from the government, tax number, as well as the details of the bank account of the client.

After our client is connected with our system and ready to do online transaction FIRSTPAY will collect client transaction information.

1.2. Use of information merchant

General information about our client will be used to contact our client. This information is also used by PT. INDOBEST ARTHA KREASI for purposes of product development, customer service, and improved our service quality.

Client registration process conducted in accordance with applicable law and policy VISA and MASTERCARD International through the bank as the acquirer. firstpay will use client business information and official documents to validate and verify. Furthermore, client bank account details will be used for the benefit of the merchant’s bill payment transactions. All client’s transaction information will be collected and stored securely by FIRSTPAY.

2. COLLECTION AND USE OF CARDHOLDER INFORMATION

2.1. Cardholder information collected

At the time the cardholder will purchase goods or services sold / offered on the merchant’s site, cardholders will insert information related to booking / purchase of goods or services according to the specifications. The information such as type of card, cardholder name, card number, card expiration, and card security code.

2.2. The use of cardholder information

Cardholder information gathered will be used for the benefit of Internet transactions. This information is also used to monitor the validity of the transaction by using the technique of fraud prevention, to protect merchants and cardholders from fraud attempt from outside parties.

In addition, the cardholder information will also be used for FIRSTPAY as a better understanding of consumer behavior in order to improve our services.

3. PROTECTION OF INFORMATION

All information, either from the merchant or cardholder, will be protected and kept confidential, in accordance with the provisions of applicable law. FIRSTPAY also ensure that these comply with the PCI-DSS standard. FIRSTPAY website also uses encryption  Secure Sockets Layer (SSL) for the protection of merchant and cardholder information.

4. OUR COMMITMENTS

FIRSTPAY hereby guarantee that the privacy policy is implemented in all parts of our work.

5. QUESTIONS AND OTHERS

For further questions or comments about our privacy policy, or anything about the information processing or management of FIRSTPAY, don’t hestitate to contact us.  support@firstpay.co.id